TERMS & CONDITIONS AND PRIVACY POLICY
Simple, transparent guidelines for how we protect your personal information and how mobile Tennis & Padel coaching sessions operate across Muscat, Oman.
PRIVACY POLICY (WE NEVER SELL YOUR DATA)
1. Zero Data Selling or Sharing: At SEED Padel & Tennis, your privacy comes first. We never sell, rent, trade, or share your personal information (including your name, email address, or WhatsApp/phone number) with any third parties, data brokers, or marketing companies.
2. Information We Collect: When you send a booking inquiry through our website form, WhatsApp, or email, we only collect the contact details and coaching preferences you choose to share with us.
3. How We Use Your Details: Your contact information is used exclusively by Coach Hugo Santos to reply to your inquiry, arrange court locations and lesson times in Muscat, and communicate regarding your sessions. We do not send unsolicited email newsletters.
4. Data Access & Deletion: You may ask us to update or delete your contact information at any time by messaging hugo@seedpadeltennis.com or WhatsApp (+968) 72210313.
COACHING TERMS & CONDITIONS
1. Bookings & Appointments: All Private (1-on-1), Semi-Private (2 to 3 players), and Group/Compound coaching sessions are scheduled by appointment across Muscat, Oman.
2. 24-Hour Rescheduling & Cancellation Notice: Because Coach Hugo travels between residential compounds, hotels, and courts across Muscat, we kindly ask for at least 24 hours notice if you need to reschedule or cancel a confirmed lesson.
3. Compound, Hotel & Court Access: For sessions held at your residential compound or 5-star hotel court, players are responsible for reserving the court (if required by your community) and confirming visitor access for Coach Hugo at reception or security.
4. Equipment, Footwear & Safety: Coaching balls, baskets, and spare Tennis & Padel rackets are provided at no extra cost. Players participate in physical sport at their own risk, should wear proper court shoes, and should let Coach Hugo know of any relevant injuries prior to play.
